Ace Your 2025 Flow: ServiceNow Designer Micro-Certification Challenge!

The chosen answer is accurate because record-based triggers specifically activate a flow when a particular change occurs to a record within ServiceNow. These triggers respond to events like inserting, updating, or deleting a record in a table. This allows tailored automation that directly concerns the data management workflow in ServiceNow, making them essential for processes that rely on real-time data updates.

For instance, if a record representing an incident is updated to reflect a status change, a record-based trigger can initiate follow-up actions specific to that incident. This functionality enhances the efficiency of automated workflows by ensuring they are timely and relevant to current data states.

In contrast, schedule-based triggers depend on time-based events rather than changes to records. Application-based triggers relate to events associated with the broader application context rather than individual records, and manual-based triggers require a user action to initiate processes, which lacks the automation provided by record-based triggers.